What it handles
- Buy, rent and sell enquiries qualified by area, budget and timing
- Viewing requests passed to the agent with the details
- Basic questions about areas, process and documents
- Follow-up callbacks booked for the agent
Industries / Property agency
Property agency
Enquiries arrive from portals, ads and WhatsApp at all hours, and the first agent to reply often wins. The assistant qualifies each enquirer, books viewings and passes a clean summary to the right agent.
When it hands over to a person
- Hot leads that are ready to view this week
- Questions about price negotiation or legal terms
- A caller who asks for a named agent
What it never does
- Gives legal, tax or financial advice
- Promises a price, a discount or availability
- Shares an owner's details or access instructions
Sample call
Marina Homes, a made-up business
AssistantMarina Homes. I'm an AI assistant and this call may be recorded. Are you looking to buy, rent or sell?
CallerI'd like to rent a three-room flat near an MRT.
AssistantWhich areas do you prefer, and what is your monthly budget?
CallerBishan or Toa Payoh, up to $3,500.
AssistantNoted. When would you like to move in, and would you like to view options this weekend?
CallerNext month, and yes to a viewing on Saturday.
AssistantI will ask an agent to confirm Saturday viewing times. May I have your name and number?
CallerDaniel Lee, +65 9XXX XXXX.
AssistantThank you, Daniel. An agent will message you with viewing times.
Questions it answers
From your own FAQ, nothing made up
Do you have 3-room flats to rent?
Yes, in this sample. Which areas do you prefer, and what is your monthly budget?
Can I view this weekend?
Usually yes. I will take your details and ask an agent to confirm Saturday or Sunday timings.
Do you handle selling too?
Yes. I can take the address and details and ask a sales agent to call you back.
What are your fees?
Agent fees follow the market and depend on whether you are buying, selling or renting. An agent will explain them before you decide anything.
Do you handle HDB flats and condos?
Yes, both. Tell me which you prefer and your budget, and I will pass your needs to the right agent.
How do I sell my flat?
I can take your address, flat type and timing, and ask a sales agent to call you with a valuation.
Can I see a flat today?
Same-day viewings depend on the owner. I can ask an agent to check and message you.
Where is your office?
Our sample office is near Bishan MRT. Viewings are by appointment so an agent can be there for you.
Which areas do you cover?
Central and North-East in this sample, including Bishan, Toa Payoh, Ang Mo Kio and Serangoon.
What documents do I need to rent?
Usually your NRIC or passport and, for foreigners, an employment pass. An agent will confirm the full list.
Sample answers for a made-up business. Paste your own FAQ and ask it questions.
Connects with
Fits into how you already work
Property enquiries often include income and family details, which are personal data under the PDPA. We collect only what the agent needs. Marketing calls follow the Do Not Call rules, so we favour inbound and service calls.