New: AI receptionists for Singapore businesses, in English and Mandarin.Try the demo
Ai Voice Lab

Industries / Aircon and home services

Aircon and home services

Technicians are on ladders when customers call, and a missed call is a job for the next company. The assistant takes the problem, the area, the urgency and the preferred slot, and flags leaks and outages for the team.

Hear the home services sampleBook a walkthrough

What it handles

  • Service, repair and installation requests with area, unit and preferred slot
  • Urgent faults such as leaks and no cooling, flagged for your team
  • Price ranges you have approved for servicing and chemical wash
  • Rescheduling and status questions

When it hands over to a person

  • Water near electrical items, sparks or a burning smell (safety first)
  • A repeat customer with a complaint
  • Quotes for installations or large jobs

What it never does

  • Promises an arrival time you have not confirmed
  • Gives repair instructions beyond switching a unit off
  • Quotes a final price for repairs it has not seen

Sample call

CoolBreeze Aircon, a made-up business

AssistantCoolBreeze Aircon. I'm an AI assistant and this call may be recorded. How can I help?
CallerMy aircon is leaking water in the living room.
AssistantSorry to hear that. Is the unit still running, and is water reaching any electrical items?
CallerIt's running. Water on the floor only.
AssistantThanks. Please switch the unit off if you can. Which area are you in, and when are you free for a technician?
CallerTampines, tomorrow morning.
AssistantI have 9 to 11 am tomorrow. May I confirm your name, address and mobile number?
CallerPriya Nair, Blk 123 Tampines Street 11, +65 9XXX XXXX.
AssistantThank you, Priya. A technician is booked for 9 to 11 am tomorrow, and I have flagged it as urgent for the team.

Questions it answers

From your own FAQ, nothing made up

How soon can someone come?

In this sample we can usually send a technician within 24 hours, and sooner for leaks. Which area are you in?

How much is a servicing?

General servicing starts from S$30 per unit in this sample. Shall I book a slot?

My aircon is leaking

Sorry to hear that. Please switch the unit off if you can. Which area are you in, and when are you free?

Which areas do you cover?

We cover all of Singapore. Same-day visits are easiest in the East and Central areas in this sample.

How much is a chemical wash?

A chemical wash starts from S$80 per unit in this sample. The technician confirms the final price before starting.

Do you give a warranty?

Yes, 30 days on servicing and three months on repairs in this sample.

What are your operating hours?

Monday to Saturday 8 am to 7 pm. Water leaks and no-cooling emergencies are handled seven days a week.

Can I pay by PayNow?

Yes. We accept PayNow, cash and cards after the job is done.

Do you service all brands?

Yes, the common brands such as Daikin, Mitsubishi, LG and Samsung. Tell me your brand and model for a better estimate.

My aircon is making a loud noise

Please switch it off if the noise is grinding or banging. I can book a technician to check it. Which area are you in?

How often should I service my aircon?

We suggest every three to four months for a regular home, so the coils stay clean and the bills stay low.

Sample answers for a made-up business. Paste your own FAQ and ask it questions.

Connects with

Fits into how you already work

A shared calendar or job sheetTechnician alerts on WhatsApp or TelegramSummaries with address and urgency

Names, addresses and phone numbers are personal data under the PDPA. We use them only for the job, tell callers the call may be recorded, and keep them for the period you choose.

Book a walkthroughWhat are missed calls costing you?
Talk to an agent